Effective Date: 23 Dec 2025
Instanet Broadband respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use our mobile application.
Personal Information:
When you register or apply for a new broadband connection, we may collect personal information such as your full name, email address, mobile number, and physical address. This information is collected only to process your service request, communicate with you, and provide broadband-related services.
Location Data:
Location access is used only to determine network conditions for measuring network speed and service availability. Location data is not stored or shared.
Storage Access:
Storage permission is used only to download and display receipt or invoice PDF files requested by the user.
Crash Diagnostics:
The app uses Firebase Crashlytics to collect anonymous diagnostic data such as crash logs to improve app stability and performance. This data is not used to identify individual users.
Personal information is stored securely and used only for app functionality. We do not sell or share personal data with third parties except as required to provide services or comply with legal obligations.
This application is not intended for children under the age of 13. We do not knowingly collect personal data from children.
If you have any questions about this Privacy Policy, you may contact us at: appsupport@instanetvasai.com